Fuel Poverty and Warm Spaces

Community and Town Councils are well placed to support residents through practical, local solutions that address both urgent needs and longer-term energy resilience.

Councils can play a vital role in tackling fuel poverty, whether by setting up warm spaces, promoting access to home energy support, or building partnerships with advice services. Local action ensures residents are supported with dignity and compassion, especially those most at risk, including older people, families, and those in rural or hard-to-heat homes.

The need is clear, with rising energy costs, low household incomes, and inefficient housing mean many people are struggling to stay warm and well. Fuel poverty impacts health, wellbeing, and quality of life. This page provides guidance, funding links, and examples of what’s working across Wales to help councils take action, connect communities, and support those in need.

Resources for Councils

Signposting Support – Where to Direct Residents

Warm Wales – Get Support or call 0800 091 1786
Nest Scheme – Welsh Government – free energy efficiency improvements
Trussell Trust – Find a Foodbank
Citizens Advice Wales – help with fuel debt, benefits and budgeting
Energy Saving Trust – grants and energy-saving advice

What Councils Can Do

Set up or support Warm Hubs using local venues such as halls or centres
Partner with organisations like Warm Wales to deliver tailored support
Apply for funding (e.g. Welsh Government Warm Hub grants)
Use inclusive names like “Community Living Rooms” to reduce stigma
Offer volunteer opportunities and transport to increase access
Connect with your local One Voice Wales officer for further guidance

Get in Touch

Want to share what your council is doing or ask for advice? Get in touch at

[email protected]