Service
Fuel Poverty and Warm Spaces
As Community and Town Council members, you are uniquely placed to make a real difference in tackling fuel poverty across Wales. Rising energy costs, inefficient housing, and low household incomes are leaving many residents, particularly older people, families, and those in rural areas, struggling to stay warm and well in their own homes.
Fuel Poverty and Warm Spaces
Fuel poverty is a growing issue that impacts health, wellbeing, and quality of life. Your role at the heart of the community means you can enable local solutions — from setting up warm spaces to connecting residents with advice and practical support.
This page brings together practical resources, case studies, and guidance developed by the CoLC team to support your local response. Whether you’re looking to establish a warm hub, partner with support organisations, or promote access to grants and services, these tools are here to help.
You’ll also find links to organisations and services you can signpost residents to for direct help with heating, energy advice, and home improvements.
Resources for Councils
Guide to Warm Hubs – PDF
Warm Wales Offer Leaflet – PDF
Warm Wales Support Process – PDF
Keeping Communities Warm Webinar Recording
Signposting Support – Where to Direct Residents
Warm Wales – Get Support or call 0800 091 1786
Nest Scheme – Welsh Government – free energy efficiency improvements
Trussell Trust – Find a Foodbank
Citizens Advice Wales – help with fuel debt, benefits and budgeting
Energy Saving Trust – grants and energy-saving advice
What Councils Can Do
Set up or support Warm Hubs using local venues such as halls or centres
Partner with organisations like Warm Wales to deliver tailored support
Apply for funding (e.g. Welsh Government Warm Hub grants)
Use inclusive names like “Community Living Rooms” to reduce stigma
Offer volunteer opportunities and transport to increase access
Connect with your local One Voice Wales officer for further guidance
Get in Touch
Want to share what your council is doing or ask for advice? Get in touch at
[email protected]